Loftware Cloud API Services Update

Scheduled Maintenance Report for Loftware Cloud

Completed

The scheduled maintenance has been completed.
Posted Aug 24, 2024 - 23:55 UTC

Verifying

Verification is currently underway for the maintenance items.

WestEurope remains re-routed to NorthEurope until Azure incident is resolved.
Posted Aug 24, 2024 - 22:26 UTC

Update

WestEurope will remain re-routed to NorthEurope temporarily until Azure Service Health Incident is resolved for compute resource provisioning. Currently some backend instances in WestEurope are unhealthy, unrelated to this maintenance.
Posted Aug 24, 2024 - 21:27 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 24, 2024 - 13:00 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Aug 07, 2024 - 13:10 UTC

Scheduled

Loftware Cloud API services are being updated to the latest version. There is no change to functionality or performance of existing APIs.

No action is required. No downtime is expected, but some requests may face slight increase in latency during upgrades. Regions under maintenance will be removed from API routing - requests will be temporarily routed to the next closest region.

I.e. Users in WestUS will be routed to SouthCentralUS and vice-versa. NorthEurope will be routed to WestEurope and vice-versa. SoutheastAsia will be routed to next closest data center based on latency - Singapore does not have a paired data center.

Kindly contact Support if you have any questions or concerns:
https://www.loftware.com/customer-center/technical-support/submit-a-support-ticket/nicelabel-support
Posted Aug 01, 2024 - 13:09 UTC
This scheduled maintenance affected: North Europe (Cloud Trigger, Cloud Print), West US (Cloud Trigger, Cloud Print), Southeast Asia (Cloud Trigger, Cloud Print), West Europe (Cloud Trigger, Cloud Print), and South Central US (Cloud Trigger, Cloud Print).