All Systems Operational

About This Site

Welcome to Loftware Cloud status page. Here you’ll find real-time updates and update history for Loftware Cloud system performance, system maintenance, and service interruptions.

If you're experiencing Loftware Cloud service interruptions not listed here, please contact us:
https://www.loftware.com/customer-center/technical-support/submit-a-support-ticket/nicelabel-support

Uptime over the past 90 days. View historical uptime.
North Europe Operational
90 days ago
99.89 % uptime
Today
SignIn Site ? Operational
90 days ago
99.97 % uptime
Today
Dashboard ? Operational
90 days ago
99.96 % uptime
Today
Document Storage ? Operational
90 days ago
99.95 % uptime
Today
Print ? Operational
90 days ago
99.67 % uptime
Today
Cloud Trigger ? Operational
90 days ago
99.81 % uptime
Today
Cloud Print ? Operational
90 days ago
99.81 % uptime
Today
Labeling Databases ? Operational
90 days ago
100.0 % uptime
Today
Cloud Automation ? Operational
90 days ago
99.97 % uptime
Today
West US Operational
90 days ago
99.97 % uptime
Today
SignIn Site ? Operational
90 days ago
99.97 % uptime
Today
Dashboard ? Operational
90 days ago
99.96 % uptime
Today
Document Storage ? Operational
90 days ago
99.95 % uptime
Today
Print ? Operational
90 days ago
99.99 % uptime
Today
Cloud Trigger ? Operational
90 days ago
99.95 % uptime
Today
Cloud Print ? Operational
90 days ago
99.95 % uptime
Today
Labeling Databases ? Operational
90 days ago
100.0 % uptime
Today
Cloud Automation ? Operational
90 days ago
99.97 % uptime
Today
Southeast Asia Operational
90 days ago
99.97 % uptime
Today
SignIn Site ? Operational
90 days ago
99.97 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Document Storage ? Operational
90 days ago
99.95 % uptime
Today
Print ? Operational
90 days ago
99.98 % uptime
Today
Cloud Trigger ? Operational
90 days ago
99.95 % uptime
Today
Cloud Print ? Operational
90 days ago
99.95 % uptime
Today
Labeling Databases ? Operational
90 days ago
100.0 % uptime
Today
Cloud Automation ? Operational
90 days ago
99.97 % uptime
Today
West Europe Operational
90 days ago
99.89 % uptime
Today
SignIn Site ? Operational
90 days ago
99.97 % uptime
Today
Dashboard ? Operational
90 days ago
99.81 % uptime
Today
Document Storage ? Operational
90 days ago
99.95 % uptime
Today
Print ? Operational
90 days ago
99.82 % uptime
Today
Cloud Trigger ? Operational
90 days ago
99.81 % uptime
Today
Cloud Print ? Operational
90 days ago
99.81 % uptime
Today
Labeling Databases ? Operational
90 days ago
100.0 % uptime
Today
Cloud Automation ? Operational
90 days ago
99.97 % uptime
Today
South Central US Operational
90 days ago
99.97 % uptime
Today
SignIn Site ? Operational
90 days ago
99.99 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Document Storage ? Operational
90 days ago
99.95 % uptime
Today
Print ? Operational
90 days ago
99.99 % uptime
Today
Cloud Trigger ? Operational
90 days ago
99.95 % uptime
Today
Cloud Print ? Operational
90 days ago
99.95 % uptime
Today
Labeling Databases ? Operational
90 days ago
100.0 % uptime
Today
Cloud Automation ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 7, 2025

No incidents reported today.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Azure Front Door Outage - Loftware Cloud API Not Reachable
Resolved - This incident has been resolved.
Oct 30, 02:19 UTC
Monitoring - Loftware Cloud API traffic has been redirected back to Azure Front Door. Traffic Manager routing will remain available for local resolver/cache with longer TTL configured. Clients will be cutover to Front Door routing as DNS propagates.

Loftware Cloud Web Designer and Designer API functionality are restored back to normal operation.

Our team will continue monitoring services as traffic is migrated.

Kindly contact Support if you have any questions or concerns:
https://www.loftware.com/customer-center/technical-support/submit-a-support-ticket/nicelabel-support
Oct 30, 01:36 UTC
Identified - Due to the ongoing Azure Front Door outage, we have migrated routing of Loftware Cloud API (labelcloudapi.onnicelabel.com) to Traffic Manager starting at approximately 18:30 UTC. More information can be found on the Azure Status Page:
https://azure.status.microsoft/en-us/status

As a result, DNS records for labelcloudapi.onnicelabel.com have been updated to utilize Traffic Manager's DNS-based routing. Request performance profiles may vary, but we have deployed endpoints in our 5 primary regions:
- North Europe
- West Europe
- West US
- South Central US
- Southeast Asia

We recommend clearing local DNS cache/local resolvers. All Loftware Cloud APIs are fully operational with exception to Loftware Cloud Designer API and the related Web Designer UI. Required features for stateful sessions are not supported with Traffic Manager. We will migrate back to Azure Front Door once the Azure incident is resolved.

Our apologies for any inconvenience. Kindly contact Support if you have any questions or concerns:
https://www.loftware.com/customer-center/technical-support/submit-a-support-ticket/nicelabel-support
Oct 29, 18:40 UTC
Update - We are continuing to investigate this issue.
Oct 29, 17:05 UTC
Update - We are continuing to investigate this issue.
Oct 29, 16:59 UTC
Investigating - Starting at approximately 16:00 UTC, Azure customers began experiencing DNS issues resulting in availability degradation of some services. Customers may experience issues excessing the Azure portal. Expected actions have been taken to address the portal access issues shortly. Azure is actively investigating underlying issue and additional mitigation actions.

Some users are currently experiencing issues connecting to cloud and accessing document storage through the web user interface in the cloud control center. We are currently investigating and monitoring the issues.

Our apologies for any inconvenience. Kindly contact Support if you have any questions or concerns:
https://www.loftware.com/customer-center/technical-support/submit-a-support-ticket/nicelabel-support
Oct 29, 16:58 UTC
Oct 29, 2025
Oct 28, 2025
Setting TLS 1.2 as minimum requirement
Completed - The scheduled maintenance has been completed.
Oct 28, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 10:00 UTC
Scheduled - Azure is disabling TLS 1.0/1.1 as the minimum version we will be updating minumum requirements to TLS 1.2

no downtime is planned.

Kindly contact Support if you have any questions or concerns:
https://www.loftware.com/customer-center/technical-support/submit-a-support-ticket/contact-us
Oct 24, 16:09 UTC
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

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