All Systems Operational

About This Site

Welcome to Loftware Cloud status page. Here you’ll find real-time updates and update history for Loftware Cloud system performance, system maintenance, and service interruptions.

If you're experiencing Loftware Cloud service interruptions not listed here, please contact us:
https://www.loftware.com/customer-center/technical-support

Uptime over the past 90 days. View historical uptime.
North Europe Operational
90 days ago
99.95 % uptime
Today
SignIn Site Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.86 % uptime
Today
Document Storage Operational
90 days ago
99.99 % uptime
Today
Print Operational
90 days ago
99.82 % uptime
Today
Cloud Trigger Operational
90 days ago
100.0 % uptime
Today
Cloud Print Operational
90 days ago
100.0 % uptime
Today
Labeling Databases Operational
90 days ago
100.0 % uptime
Today
Cloud Automation Operational
90 days ago
99.96 % uptime
Today
West US Operational
90 days ago
99.91 % uptime
Today
SignIn Site Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.58 % uptime
Today
Document Storage Operational
90 days ago
99.94 % uptime
Today
Print Operational
90 days ago
99.9 % uptime
Today
Cloud Trigger Operational
90 days ago
100.0 % uptime
Today
Cloud Print Operational
90 days ago
99.94 % uptime
Today
Labeling Databases Operational
90 days ago
100.0 % uptime
Today
Cloud Automation Operational
90 days ago
99.96 % uptime
Today
Southeast Asia Operational
90 days ago
99.96 % uptime
Today
SignIn Site Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
99.95 % uptime
Today
Document Storage Operational
90 days ago
99.97 % uptime
Today
Print Operational
90 days ago
99.84 % uptime
Today
Cloud Trigger Operational
90 days ago
100.0 % uptime
Today
Cloud Print Operational
90 days ago
100.0 % uptime
Today
Labeling Databases Operational
90 days ago
100.0 % uptime
Today
Cloud Automation Operational
90 days ago
99.96 % uptime
Today
West Europe Operational
90 days ago
99.98 % uptime
Today
SignIn Site Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.9 % uptime
Today
Document Storage Operational
90 days ago
100.0 % uptime
Today
Print Operational
90 days ago
99.97 % uptime
Today
Cloud Trigger Operational
90 days ago
100.0 % uptime
Today
Cloud Print Operational
90 days ago
100.0 % uptime
Today
Labeling Databases Operational
90 days ago
100.0 % uptime
Today
Cloud Automation Operational
90 days ago
99.96 % uptime
Today
South Central US Operational
90 days ago
99.98 % uptime
Today
SignIn Site Operational
90 days ago
99.94 % uptime
Today
Dashboard Operational
90 days ago
99.99 % uptime
Today
Document Storage Operational
90 days ago
100.0 % uptime
Today
Print Operational
90 days ago
99.95 % uptime
Today
Cloud Trigger Operational
90 days ago
100.0 % uptime
Today
Cloud Print Operational
90 days ago
100.0 % uptime
Today
Labeling Databases Operational
90 days ago
100.0 % uptime
Today
Cloud Automation Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

Scheduled Maintenance – US Production Environments (Loftware Cloud Designer Only)
Completed - The scheduled maintenance has been completed.
Jul 29, 19:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 19:00 UTC
Scheduled - We will be performing maintenance on our EU production systems on Wednesday 29th July 2026 starting at 19:00 UTC (15:00 EDT) for Loftware Cloud Designer editions only.
During this window, US production services may experience brief interruptions or downtime. We recommend scheduling any critical operations outside of this maintenance window. If you have any questions or concerns, please contact your account representative
Jul 23, 15:16 UTC
Scheduled Maintenance – EU Production Environments (Loftware Cloud Designer Only)
Completed - The scheduled maintenance has been completed.
Jul 29, 18:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 18:00 UTC
Scheduled - We will be performing maintenance on our EU production systems on Wednesday 29th July 2026 starting at 18:00 UTC (20:00 CEST) for Loftware Cloud Designer editions only.
During this window, EU production services may experience brief interruptions or downtime. We recommend scheduling any critical operations outside of this maintenance window. If you have any questions or concerns, please contact your account representative
Jul 23, 15:15 UTC
Scheduled Maintenance – AP Production Environments (Loftware Cloud Designer Only)
Completed - The scheduled maintenance has been completed.
Jul 29, 17:48 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 29, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 17:00 UTC
Scheduled - We will be performing maintenance on our AP production systems on Wednesday 29th July 2026 starting at 17:00 UTC (01:00 Thurs. SGT) for Loftware Cloud Designer edition only.
During this window, AP production services may experience brief interruptions or downtime. We recommend scheduling any critical operations outside of this maintenance window. If you have any questions or concerns, please contact your account representative
Jul 23, 15:14 UTC

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Active – Connectivity Issues Affecting Azure Services in West US
Resolved - The underlying Azure infrastructure issue has been mitigated. We are closing this incident on our side. No further updates will be posted.
Jul 24, 07:56 UTC
Update - We are continuing to monitor for any further issues.
Jul 23, 19:04 UTC
Update - Microsoft has identified and rolled back a change that was strongly correlated with the onset of impact. They report that telemetry across services is showing signs of recovery.

On our side, we are confirming that traffic is flowing normally and all Loftware Cloud services in the West US region are responding correctly. Customers should be seeing restored access at this time.

We are keeping this incident open and continuing to monitor until Microsoft formally confirms full resolution. We will post a final update once the issue is officially closed.
Jul 23, 18:51 UTC
Update - We are continuing to monitor the active infrastructure issue affecting Loftware Cloud environments hosted in the Azure West US region. Customers may still be experiencing intermittent connectivity failures, increased latency, or difficulty accessing their Loftware Cloud instance.

Root Cause: Microsoft has confirmed networking and traffic-routing anomalies associated with the West US region beginning at approximately 14:44 UTC on 23 July 2026.

Impact: Loftware Cloud customers with environments in the West US region may be unable to load their instance or authenticate. Both production and non-production environments may be affected.

Current Status: Microsoft has indicated they may have identified the likely cause of the issue and are actively deploying mitigation actions. We have not yet observed recovery on our side and continue to monitor closely. We will provide further updates as the situation develops.
Jul 23, 18:25 UTC
Update - We are continuing to monitor the active infrastructure issue affecting Loftware Cloud environments hosted in the Azure West US region. Customers may still be experiencing intermittent connectivity failures, increased latency, or difficulty accessing their Loftware Cloud instance.

Root Cause: Microsoft has confirmed networking and traffic-routing anomalies associated with the West US region beginning at approximately 14:44 UTC on 23 July 2026. Traffic traversing affected West US network infrastructure may experience downstream impact.

Impact: Loftware Cloud customers with environments in the West US region may be unable to load their instance or authenticate. Both production and non-production environments may be affected.

Current Status: Microsoft has redirected portions of traffic away from affected network paths and tested mitigation actions; however, these have not yet produced broad improvement. Engineering teams continue investigating and evaluating additional mitigation options. No estimated time for resolution has been provided.

We are monitoring the situation closely and will provide updates as they become available. Customers may wish to review their business continuity and disaster recovery plans and take actions appropriate for their environment.
Jul 23, 17:43 UTC
Update - We are currently investigating an issue affecting Loftware Cloud environments hosted in the Azure West US region. Customers may be experiencing intermittent connectivity failures, increased latency, or inability to access their Loftware Cloud instance.

Root Cause: This is an active infrastructure issue on Microsoft Azure's side affecting networking in the West US region. Early indications point to a network traffic flow problem through impacted Azure infrastructure.

Impact: Loftware Cloud customers with environments in the West US region may be unable to load their instance or authenticate. Both production and non-production environments may be affected.

Current Status: Microsoft is actively investigating and exploring mitigation options on affected network devices. We are monitoring the situation closely and will provide updates as they become available.
Jul 23, 16:43 UTC
Update - We are continuing to monitor for any further issues.
Jul 23, 16:04 UTC
Monitoring - Message from Microsoft:

Active – Connectivity Issues Affecting Azure Services in West US

We are investigating an issue affecting connectivity to Azure services for a subset of customers in the West US region. Impacted customers may experience intermittent issues when accessing Azure services.We will provide more information as it becomes available.
Jul 23, 16:01 UTC

Jul 23, 2026

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Health Checks issue on Cloud Automation
Resolved - This incident is resolved.
Jul 21, 07:10 UTC
Monitoring - A fix has been implemented and we are monitoring the issue.
Jul 21, 07:08 UTC
Identified - The issue has been identified and a fixed is being implemented
Jul 21, 07:06 UTC
Update - We are continuing to investigate this issue.
Jul 21, 01:29 UTC
Investigating - We are currently investigating the health probe errors on Cloud Automation status.
There is no impact to normal Cloud Automation Service.
Jul 21, 01:28 UTC

Jul 20, 2026

Cloud Maintenance - Health Checks review
Completed - The scheduled maintenance has been completed.
Jul 20, 09:11 UTC
Scheduled - Minor issue found in health checks (monitoring) of all Cloud Automation instances, we are investigating.
No impact to actual operation of Cloud Automation Servcies.
Jul 20, 08:38 UTC
Loftware Cloud API Update
Completed - The scheduled maintenance has been completed.
Jul 20, 01:34 UTC
Verifying - Verification is currently underway for the maintenance items
Jul 20, 01:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 00:30 UTC
Scheduled - Message - follow previous maintenances or template below:
Loftware Cloud Print API V2 is updated to the latest version.


No action is required. No downtime is expected, but some requests may face slight increase in latency during upgrades.


Kindly contact Support if you have any questions or concerns:

https://www.loftware.com/customer-center/technical-support/submit-a-support-ticket/nicelabel-support
Jul 15, 01:24 UTC

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

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