All Systems Operational

About This Site

Welcome to Loftware Cloud status page. Here you’ll find real-time updates and update history for Loftware Cloud system performance, system maintenance, and service interruptions.

If you're experiencing Loftware Cloud service interruptions not listed here, please contact us:
https://www.loftware.com/customer-center/technical-support/submit-a-support-ticket/nicelabel-support

Uptime over the past 90 days. View historical uptime.
North Europe Operational
90 days ago
99.95 % uptime
Today
SignIn Site ? Operational
90 days ago
99.96 % uptime
Today
Dashboard ? Operational
90 days ago
99.85 % uptime
Today
Document Storage ? Operational
90 days ago
100.0 % uptime
Today
Print ? Operational
90 days ago
99.87 % uptime
Today
Cloud Trigger ? Operational
90 days ago
100.0 % uptime
Today
Cloud Print ? Operational
90 days ago
100.0 % uptime
Today
Labeling Databases ? Operational
90 days ago
100.0 % uptime
Today
West US Operational
90 days ago
99.97 % uptime
Today
SignIn Site ? Operational
90 days ago
99.96 % uptime
Today
Dashboard ? Operational
90 days ago
99.97 % uptime
Today
Document Storage ? Operational
90 days ago
99.95 % uptime
Today
Print ? Operational
90 days ago
99.99 % uptime
Today
Cloud Trigger ? Operational
90 days ago
100.0 % uptime
Today
Cloud Print ? Operational
90 days ago
99.95 % uptime
Today
Labeling Databases ? Operational
90 days ago
100.0 % uptime
Today
Southeast Asia Operational
90 days ago
99.99 % uptime
Today
SignIn Site ? Operational
90 days ago
99.96 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Document Storage ? Operational
90 days ago
100.0 % uptime
Today
Print ? Operational
90 days ago
100.0 % uptime
Today
Cloud Trigger ? Operational
90 days ago
100.0 % uptime
Today
Cloud Print ? Operational
90 days ago
100.0 % uptime
Today
Labeling Databases ? Operational
90 days ago
100.0 % uptime
Today
West Europe Operational
90 days ago
99.97 % uptime
Today
SignIn Site ? Operational
90 days ago
99.96 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Document Storage ? Operational
90 days ago
99.97 % uptime
Today
Print ? Operational
90 days ago
99.97 % uptime
Today
Cloud Trigger ? Operational
90 days ago
100.0 % uptime
Today
Cloud Print ? Operational
90 days ago
99.91 % uptime
Today
Labeling Databases ? Operational
90 days ago
100.0 % uptime
Today
South Central US Operational
90 days ago
99.98 % uptime
Today
SignIn Site ? Operational
90 days ago
99.96 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Document Storage ? Operational
90 days ago
100.0 % uptime
Today
Print ? Operational
90 days ago
99.98 % uptime
Today
Cloud Trigger ? Operational
90 days ago
100.0 % uptime
Today
Cloud Print ? Operational
90 days ago
99.94 % uptime
Today
Labeling Databases ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Rendering API Backend Update
Completed - The scheduled maintenance has been completed.
Jul 25, 19:27 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 25, 18:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 13:00 UTC
Scheduled - Backend services of Loftware Cloud Rendering API will be upgraded to the latest version.

No action is required. No downtime is expected, but some requests may face slight increase in latency during upgrades.

Kindly contact Support if you have any questions or concerns:
https://www.loftware.com/customer-center/technical-support/submit-a-support-ticket/nicelabel-support
Jul 23, 12:43 UTC
Loftware Cloud Document API Timeouts
Resolved - From June28 - July18, customers using Document API in several global regions may have faced intermittent performance issues and failed requests. This also includes functionality which depends on Document API, such as Documents interface in Control Center and Cloud Print API.

We apologize for this inconvenience. Our team had identified the root cause of instability and have mitigated the issue since July18, with a permanent fix deployed on July25.

Initial mitigation attempts to scale-out infrastructure and route traffic to new API instances were effective temporarily. However, an internal mechanism related to custom font caching was identified as root cause for errant behavior, impacting potentially all Document API instances. A patch fix for Rendering API Backend has been deployed to resolve this permanently.

If you have any additional concerns, please contact Loftware Technical Support:
https://www.loftware.com/customer-center/technical-support/submit-a-support-ticket/nicelabel-support
Jul 25, 13:00 UTC
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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