Loftware License Center Unavailable in WestEurope

Incident Report for Loftware Cloud

Resolved

A small subset of customers connected to License Center instance "license-q6f1" were temporarily unable to complete sign-in process. The web page "license-q6f1.onnicelabel.com" failed to load for customers connected to this instance. The incident has now been resolved, and impacted customers using on-premise subscription license should now be fully functional.

Loftware Cloud services were not impacted during this time.

We apologize for any inconvenience. If you have any additional concerns, please contact Loftware Technical Support:
https://www.loftware.com/customer-center/technical-support/submit-a-support-ticket/nicelabel-support

Posted Sep 19, 2024 - 17:00 UTC