DNS issue impacting multiple Microsoft services

Incident Report for Loftware Cloud

Resolved

Microsoft DNS issues were resolved.

Below is the official statement from Microsoft:

Summary of Impact: Between approximately 21:30 UTC and 22:30 UTC on 01 Apr 2021, customers may have experienced intermittent issues accessing Microsoft services, including Azure, Dynamics, and Xbox Live.

Preliminary Root Cause: We are continuing to investigate the underlying cause for the DNS outage but we have observed that Microsoft DNS servers saw a spike in DNS traffic.

Mitigation: Microsoft engaged resilient DNS capabilities to absorb the spike in DNS traffic.

Posted Apr 01, 2021 - 22:30 UTC

Identified

Microsoft DNS issues prevented Label Cloud functionality from working.

Microsoft is investigating issue

Posted Apr 01, 2021 - 21:30 UTC